KEEN.

Solutions — Plumbers

Better plumbing enquiries before you pick up the phone.

Plumbing and drainage businesses across Auckland.

Customer actionsEmergency: call nowRequest a quote
Start with LeadsGet a free audit first

Primary conversion — Emergency call · Qualified enquiry

Plumbers — storefront category

The actual problem

You are under a house or on a roof when a vague enquiry lands. “My tap is leaking” gives you nothing to price from — so every quote starts with another interview.

What customers want answered

  • Is this an emergency?
  • When can they come?
  • Do they cover my area?
  • What will it cost?

The customer journey

How an enquiry arrives — structured for this business.

  1. 01Emergency or planned — set by your actual availability
  2. 02Job type — leak, blockage, hot water, renovation, new build
  3. 03Suburb and property type
  4. 04Problem description
  5. 05Photos of the problem
  6. 06Urgency and preferred contact method

Storefront modules

  • Urgent enquiry path with clear response expectations
  • Structured quote flow per job type
  • Photo upload from the customer’s phone
  • Service-area suburbs listed clearly
  • Response-time expectations set upfront

Suggested plan

Leads

Better enquiries, not just more visitors.

NZ$1,790 setup + NZ$169/month

Order Leads

Questions plumbers ask

Technical services & trades — part of the 5-group solutions continuum